Frequently Asked Questions – FAQ

Browse F.A.Q. Topics

About the product

  • Who is behind all these icons?
    All icons have been designed by an international team of designers located in various places around the globe. Currently our team consists of 9 creative minds each responsible for a specific part of the product. We are specialised in stock & custom icon design. For custom icon design don't hesitate to Contact us.
  • What is Round Icons Full Bundle?
    The full bundle refers to all our icons sold together as one package at a very reduced price. We understand that most of our customers are web designers, coders or graphic designers so usage of the icons is not limited to a single product but you can keep reusing them in all your future products and since products and designs vary so we provided all styles of icons you could ever need.

Digital Product Delivery

  • I am having troubles downloading an icon set ?
    Please use your browser to download from our website. Using download managers may affect the package and the zip files may not be read correctly. So, if you are using a download manager, you will, most probably, get the impression of a broken download. Our downloads should work in all modern browsers. However, if for some reason you are unable to download a file from our site please contact us, and we'll make sure to fix that and send you the files as soon as possible.
  • How can I know about the new released icons?
    You can find a log of icon sets updates in the header of each of the sets pages and you will receive notification e-mails once an update is released.
  • How the Icons are delivered?
    When you purchase the product you will receive an e-mail with your purchase details, this e-mail contains a link to a direct download where you can download all the purchased good for an unlimited time. Digital Product delivery is done through our partners at getdpd.com and all purchase are saved on records so you can receive updates, new icons or support.

Icons ownership and license

  • If I purchase an icons set, do I own it forever?
    Yes, once you've purchased a set or the full bundle it is yours to use for an unlimited amount of time. You do not need to pay any additional fees to use these icons or to receive the free icons updates. The only instance in which you do need to pay more is if you need to upgrade to an extended license Check here.
  • What is the Standard License?
    The standard license grants you: - 5 users license within your organization. - All icon sets are Royalty Free. -ย You can use the royalty-free icons for any personal or commercial project including web design, software, application, advertising, film, video, computer game, gui design, illustration, for yourself or for your clients, without having to pay additional licensing fees. -ย Use the premium icons in the templates that you create and resell. -ย You can use the icons for an unlimited number of projects. - There is no limit of users or visitors for your projects. -ย It is possible to modify the icons in shape, color or size. - If icons are used in mass commercial products (such as web templates, Themes..etc) roundicons.com must be credited as the creator of the icons. You are only limited in 2 ways: -ย No more than 2000 icons per project/website/application. -ย No more than 5 users (developers/designers) in your organisation can use it.
  • Do I need to credit Roundicons.com, when using your icons?
    No attribution is required, but we will be happy if you do so. If you are using the icons in our themes or designs this actually adds value to it as the users are getting the icons as part of the design and saving money by that so it is a great plus to actually mention roundicons.com
  • Can I redistribute the icons?
    No. Reselling, redistributing, sub-licensing, renting or allowing anyone else to use the icons is strictly prohibited. Icons can be sold as part of a project that you are selling or getting paid for.
  • What about future updates?
    Yes, you will receive free updates of the icon sets you have purchased.
  • How to get the Extended License?
    The Extended license is required if you need to use over 2000 icons in a single project. If you need to purchase it you can contact us and we'll give you all the details you need to make the purchase. This license grants you anย unlimited amount of icons per project by 25 designers/coders in your organization.
  • How long can I keep the icons?
    Once purchased, the iconsย are yours forever. And since they are royalty free you can use them in an infinite amount of projects without any restrictions. Also you will keep receiving new icons through our free lifetime update system and all new icons are yours to keep without paying any extra fees.

Icons usage policy

  • Can I use icons in Items for Resale?
    yes, you can use an icon in items for resale (such as t-shirts, phone cases, stickers, mugs). But you cannot redistribute the Original Source files of the icons (Ai and PSD).
  • Can I use the icons in my template to sell in ThemeForest or to a client?
    Yes, you may purchase the icons and use them for the templates. Please note that clients should get the icons included in the theme, or the design you made but not the whole collection. You may keep and reuse the icons for an unlimited amount of projects.
  • Can I use the icons in my commercial projects?
    Yes. All premium icons are royalty-free, which means you can use them on your personal and commercial projects. That includes commercial templates/themes for resell, too. If you have doubts regarding the terms of usage, you can always contact us via e-mail or our live support. For purchasing an Extended license you can check out our licensing page.

Purchasing and Security

  • Will I get an invoice after the purchase?
    Yes, you will get an invoice (PDF). You can also enter your personal or business data, to be on the invoice. Just contact us if you need to customise the invoice.
  • Is a refund possible?
    Yes, you may ask for a full refund if you didnโ€™t like our icons or found them unsuitable for your use within the first 30 days of your purchase, just feel free to contact us and we will send you the money back.
  • I accidentally purchased the same icon set twice and would like a refund
    We have everything on record and we would like to make your experience using our website as pleasant as possible so just let us know and attach in your e-mail the purchase ID for both of your purchase and wโ€™ll handle the rest.
  • I purchased an icons set but it didnโ€™t download properly, what can I do?
    If your icon did not appear to download, you may try again and download multiple times.ย By paying for the set once, you purchased the rights to use it whenever you want. To download again, all you need to do is to find the e-mail you received after your purchase and click the button โ€œView My Purchaseโ€ and you will be sent to the download pageโ€ฆyes it is that easy and no registration or passwords needed.
  • Is the purchase process really secure?
    Yes, your financial security is our highest priority. The payment transfer is going through either PayPal's secured and encrypted connection or 2Checkout Payment getaway if you decide to purchase using a credit card. Products are hosted and delivered to you using a digital delivery system called getdpd.com, this service allows you to receive our constant updates and to get access to your files anytime you need. No credit card or bank details are given to us.
  • Can I buy a single icon?
    You can buy a single icon. Single icons are sold on our store at Iconfinder website you can check it here: Round Icons Profile However not all icons are listed for sale on iconfinder but weโ€™re working on it.
  • How can I purchase the icons?
    All icons can be purchased over PayPal, world leading online payment processor or 2 Checkout Payment Gateway, which allows you to pay with your favourite credit or debit card like Mastercard, Visa, American Express, or even a traditional bank transfer. A PayPal account is NOT necessary to make the purchase. Just click on "Pay with a credit or debit card" under the login fields on our PayPal checkout page. If you need detailed assistance with the payment, please fell free to contact us.